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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Phillips

Nick Phillips

June 16, 2026

5  out of  5
rating by Nick Phillips
"Heather and Russ are absolutely amazing, extremely accommodating, and would highly recommend working with them for all your needs!"
We responded:
"Thank you, Nick! Everyone at our office is determined at doing whatever we can to make your experience a good one. We appreciate the recommendation!"
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Mark Spaulding

June 12, 2026

5  out of  5
rating by Mark Spaulding
"After a huge increase in rates by my prior insurance company I started to look for alternatives. I needed insurance for my home and two cars. This State Farm agency was one of three quotes I requested and the only one that provided the coverage I needed at a price much less that my prior company. Dave reviewed all of my options via text and a phone call and I finally stopped into their office to sign the contract. The process was super quick and the office was very responsive. All of my questions were answered and I feel confident my new State Farm policies are the best ones out there. Happy to have found this agency."
We responded:
"Wow, Mark! What wonderful words you have to say about your experience with Dave at our office. It's never fun to see your prices increase; but taking the time to see what else was out there sounds like it was a great decision! Thank you!"
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Sampath Mekala

June 5, 2026

5  out of  5
rating by Sampath Mekala
"Omg David helped me a lot and gave me a very good discount I never expected I will get this price , it's hence proved that why they are number 1 in Wichita 100% recommended"
We responded:
"We love a good discount! I am happy to hear David was able to get you taken care of!"
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Renee Poschen

June 4, 2026

5  out of  5
rating by Renee Poschen
"I love the quick and easy process of getting my home and auto insurance changed. I especially appreciated the straight forward answers and the help in saving money!! 10/10!"
We responded:
"Hey Renee, that is what were here for! I am glad our team could help you with your insurance needs and answer your questions! Welcome to Russ Herman State Farm!"
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Usama Imran

June 3, 2026

5  out of  5
rating by Usama Imran
"Dave was awesome with his service. He reduced my auto insurance amount. I’m happy to be insured through them"
We responded:
"Thanks so much for the amazing review, Usama! We really appreciate your support here in Wichita . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Elijah Harris

June 3, 2026

5  out of  5
rating by Elijah Harris
"Got me the best price!"
We responded:
"Thanks so much for the amazing review, Elijah! We really appreciate your support here in Wichita . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Wendy Hernandez

June 2, 2026

5  out of  5
rating by Wendy Hernandez
"Great team overall, Heather was super helpful and efficient with any issue or questions I’ve had on my policy."
We responded:
"We are so happy to hear that! We value our team just as much as we value customers just like you!"
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Chea Mean

June 1, 2026

5  out of  5
rating by Chea Mean
"Hey Dave saved me some money on car insurance come see him Russ Herman State Farm is great."
We responded:
"Thank you, Chea! We are so happy to have saved you some money!! That is what we are here for :)"
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Ron Litwiller

May 27, 2026

5  out of  5
rating by Ron Litwiller
"Hey Russ, Just wanted you to know that I have very much appreciated Kenzie’s assistance from several recent interactions. She is friendly and very helpful. I really appreciated her attitude and her eagerness to help. You are fortunate to have folks like her in your office. Ron L"
We responded:
"Thank you, Ron! We agree that Taylor was and Kenzie is so easy to work with and makes every interaction a positive one! We are fortunate to have customers like you!"
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Eric peters

May 27, 2026

5  out of  5
rating by Eric peters
"Dave help me on auto insurance"
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Luis Manuel Monteagudo

May 22, 2026

5  out of  5
rating by Luis Manuel Monteagudo
"Un experiencia super buena y un trato super amable. Un agradecimiento especial al especialista Ky y por su paciencia para trabajar con mi caso."
We responded:
"Muchas Gracias!"
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Sarah Sigaran

May 22, 2026

5  out of  5
rating by Sarah Sigaran
"Ky was very helpful"
We responded:
"Sarah! You left us a 5-star review, and we couldn't be happier that you had such a great experience getting your vehicle insurance with us!"
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Collin Mitchell

May 22, 2026

5  out of  5
rating by Collin Mitchell
"Ky worked hard to give me the best policy possible"
We responded:
"Excited for you, Collin! Ky does a great job of explaining options to customers and you made some great choices!"
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abdul raoof

May 13, 2026

5  out of  5
rating by abdul raoof
"Hii, I'm Abdul I took the insurance from State farm.I am pleased with the customer service that they provided specifically Mr david. He helped me a lot with this insurance. I am satisfied with this insurance company."
We responded:
"Quality customer service is what we aim for every day! Thank you, Abdul!"
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Jackie Frakes

May 13, 2026

5  out of  5
rating by Jackie Frakes
"I have just experienced the best insurance purchase of my life! Dave Lauxman handles quotes the way they should be handled which is unlike the hundreds of other insurance agents I've dealt with. He took care of exactly what I needed in a very short amount of time, I am forever grateful!"
We responded:
"Thank you, Jackie! This is such an amazing review of your experience with Dave and our Agency! We appreciate you!"
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Josiah Feliciano

May 13, 2026

5  out of  5
rating by Josiah Feliciano
"Ky was the man that helped me and he was super helpful and it felt like I made a friend the day we talked"
We responded:
"Making new friends is always a good thing! Glad Ky was able to help you out, Josiah!"
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Ashish Jung Basnet

May 8, 2026

5  out of  5
rating by Ashish Jung Basnet
"I had issue regarding getting logged in my account as I could not reser my password. I could not login and I got help from their staff kenzie. She was helpful and cute."
We responded:
"5-stars to you as well, Ashish!"
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Bernie Hoffman

May 7, 2026

5  out of  5
rating by Bernie Hoffman
"Russ's team is great and super responsive. Highly recommend."
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Kiera Bexton

May 5, 2026

5  out of  5
rating by Kiera Bexton
"Dave was great got me insured immediately!!"
We responded:
"Thank you, Kiera! We try to be available and quick to help whenever possible and it sounds like we got the job done on this one!"
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Strong Music Band Fan

May 5, 2026

5  out of  5
rating by Strong Music Band Fan
"Dave has helped me up through my process and is a wonderful person to work with. I really recommend them because of him."
We responded:
"We think Dave is wonderful too! Excited to hear you were able to get your vehicle insurance set up with his help!"
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Owen West

April 30, 2026

5  out of  5
rating by Owen West
"Dave saved me money"
We responded:
"That's great news, Owen!!!!"
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Jameson Foster

April 29, 2026

5  out of  5
rating by Jameson Foster
"David was excellent for me!"
We responded:
"Thank you, Jameson! We think you are excellent for us!"
Profile photo of Bobby Calvert

Bobby Calvert

April 29, 2026

5  out of  5
rating by Bobby Calvert
"Great agent Dave you should go here for all insurance if possible amazing service and people are super friendly"
We responded:
"Bobby! Shout it from the rooftops, my friend. Thank you!"
Profile photo of Taylor Smith

Taylor Smith

April 21, 2026

5  out of  5
rating by Taylor Smith
"David was very kind and helpful! Definitely recommend going with him if your looking for an agent"
We responded:
"We are happy, happy, happy that you were successfully helped by David. Thank you, Taylor!"
Profile photo of Matthew Klingsporn

Matthew Klingsporn

April 21, 2026

5  out of  5
rating by Matthew Klingsporn
"Dave saved me a lot today with my new insurance policy truly appreciate him!"
We responded:
"Yes! That's what we're talking about...Seriously, this is what we talk about. Thank you, Matthew!"