State Farm® Insurance Agent Russ Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kai Smith
September 17, 2026
"Mr. Doug Mumma was very helpful, knowledgeable, and a pleasure to talk to."
"Knowledge is the best superpower. Glad Doug was able to help you out!"
LaDawna Joy lje Elder
September 15, 2026
"We really appreciated the 6 month insurance review. Doug answered all of our questions and even followed up quickly with my more detailed inquiry. We really didn’t think we needed a periodic review, as we hadn’t had this with prior agents, but it was quite beneficial. We have referred several friends. We haven’t had a claim yet, and hopefully we we will be lucky and not have a claim. But if we do, we will update this review .Thank you!"
"Reviewing your policies at least twice a year keeps us in loop to ensure that you are good to go on your current coverages! Happy to hear that was a good experience for you!"
George Skaggs
September 11, 2026
"Had an amazing experience with Dave! Got me cheap rate and was extremely patient with me!"
"Thank you for the review! We are always happy to help people save on their insurance, so they can use that money towards other things :) Patience is a virtue and we've got plenty of it here!"
Michael Miller
September 11, 2026
"David and Russ helped me find an insurance policy that worked for me."
"Glad to know we were able to get you covered!"
Larry Santos
September 11, 2026
"David was a true help and he led me through the whole process! Would recommend him to anyone looking to get quoted with State Farm!"
"Thank you for the review!"
Rebecca Longstaff
September 10, 2026
"Russ Herman was extremely kind and helpful. Highly recommend ⭐⭐"
"Kind and Helpful is my middle name :)"
takeriana Turner
September 10, 2026
"They gave me a lower price than my current insurances company."
"Lower the price, the greater the savings!"
Cayla Steemer
September 9, 2026
"State Farm has been really amazing with how simple and straightforward their policies are. Doug has been really great and patient when going over new polices changes that benefit you as a customer! Highly recommend!"
"So glad you were able to get help with Doug! He is great!"
Eric West
September 9, 2026
"Dave Lauxman was very professional. He listened carefully to my questions, and answered each one to my satisfied."
"Asking questions is important when it comes to your insurance needs! Glad David was able to help!"
Baby Mamas
September 8, 2026
"Was a great and we were welcomed well and I’m pleased with the David performance thank you so much"
"One thing we take pride in is being welcoming to all new and current customers :) Thank you for the review!"
Sagar Chand
September 4, 2026
"Very helpful."
"Helpful is actually my middle name :) "
Ramiro Gomez
September 4, 2026
"David was amazing, he made getting insurance super easy and was very easy to understand and work with. Made a long and boring task something short and easy!"
"Getting insurance is not a fun process, just like car shopping, however we are glad to have helped make it simple for you!"
Christian
September 4, 2026
"State Farm is the best neighbor"
"CHACHING, did you hear that? That's money in your pockets from all these savings ;)"
Salvador Jimenez
September 3, 2026
"Doug was awesome to work with! He made the whole process feel local and personal instead of just feeling like I was another customer. I had a TON of questions about my insurance and coverage, and he took the time to answer every single one and explain everything in a way that actually made sense.
I honestly started feeling bad about how many questions I was asking 😂 but Doug never made me feel like I was bothering him or rushing me through anything. He was patient, helpful, and made sure I understood exactly what I was getting with my State Farm coverage.
Really appreciate the customer service and would definitely recommend Doug to anyone looking for someone who actually takes the time to help!"
"Like we say here at the office FIRE AWAY when it comes to asking questions. Doug is great and glad he got you helped out!"
- A N A B E L L E -
September 3, 2026
"Helped save me money and was very quick! Dave was great!"
"Quick and easy is the process we like best :)"
Susan
September 3, 2026
"Agent was vert nice and took the time to explain everything. He would consistently ask if I had questions and explain the answer clearly. I received my new insurance cards immediately.
Staff is also exceptional. Glad I switched to them."
"Being able to understand your coverages and what you're paying for is the most important thing when it comes to Insurance. We are glad to know we were able to get you all setup on that end."
Iyana Walker
September 2, 2026
"Great experience with Dave he got me insured and back on the road"
"On the road again! Love to hear that we were able to help you out!"
Alice Rueda
August 27, 2026
"Saved me some money ! Very quick process!"
"Saving people money is what we do :) "
Taha Jones
August 26, 2026
"Couldn’t have asked for a smoother experience. Thank you Dave! 😁"
"Smoother than butter over here at Russ Herman State Farm!"
Daxton Henry
August 25, 2026
"David L saved me a lot of money on my insurance at 18 years old and was very helpful and super understanding. I will be staying with state farm for awhile"
"Helping the youngins with their insurance is what we do best!"
Thomas Ignatius “Naas” Herbst
August 21, 2026
"Great experience.Will definitely recommend speaking to them to personalise your quote and experience.Well done."
"Thank you for the review! We are glad to have helped you with your insurance needs!"
Valerie Bowers
August 18, 2026
"Just had our yearly review with Doug at Russ Herman State Farm! He is always so thoughtful and goes over everything with us and keeps its simple and explains things clearly."
"So glad to hear that Doug was able to review your accounts and ensure everything is still what you need!"
GFS GRS
August 17, 2026
"Russ Herman from State Farm communicated very well and gave me a great price. He was also very patient, attentive, and helpful with all of my questions. I really appreciated his professionalism and the time he took to make sure I understood everything."
"We are very appreciative of your review! Thank you!"
NAMBURI SAI SRINIVAS
August 14, 2026
"The service is great !!!"
"Glad we were able to help!"
David Walling
August 11, 2026
"I received great help from David Luxman, and he made it very easy to get some auto insurance, very convenient!"
"Convenience is key, but so is great customer service! Happy to hear David was able to get you taken care of :)"