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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kai Smith

Kai Smith

September 17, 2026

5  out of  5
rating by Kai Smith
"Mr. Doug Mumma was very helpful, knowledgeable, and a pleasure to talk to."
We responded:
"Knowledge is the best superpower. Glad Doug was able to help you out!"
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LaDawna Joy lje Elder

September 15, 2026

5  out of  5
rating by LaDawna Joy lje Elder
"We really appreciated the 6 month insurance review. Doug answered all of our questions and even followed up quickly with my more detailed inquiry. We really didn’t think we needed a periodic review, as we hadn’t had this with prior agents, but it was quite beneficial. We have referred several friends. We haven’t had a claim yet, and hopefully we we will be lucky and not have a claim. But if we do, we will update this review .Thank you!"
We responded:
"Reviewing your policies at least twice a year keeps us in loop to ensure that you are good to go on your current coverages! Happy to hear that was a good experience for you!"
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George Skaggs

September 11, 2026

5  out of  5
rating by George Skaggs
"Had an amazing experience with Dave! Got me cheap rate and was extremely patient with me!"
We responded:
"Thank you for the review! We are always happy to help people save on their insurance, so they can use that money towards other things :) Patience is a virtue and we've got plenty of it here!"
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Michael Miller

September 11, 2026

5  out of  5
rating by Michael Miller
"David and Russ helped me find an insurance policy that worked for me."
We responded:
"Glad to know we were able to get you covered!"
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Larry Santos

September 11, 2026

5  out of  5
rating by Larry Santos
"David was a true help and he led me through the whole process! Would recommend him to anyone looking to get quoted with State Farm!"
We responded:
"Thank you for the review!"
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Rebecca Longstaff

September 10, 2026

5  out of  5
rating by Rebecca Longstaff
"Russ Herman was extremely kind and helpful. Highly recommend ⭐⭐"
We responded:
"Kind and Helpful is my middle name :)"
Profile photo of takeriana Turner

takeriana Turner

September 10, 2026

5  out of  5
rating by takeriana Turner
"They gave me a lower price than my current insurances company."
We responded:
"Lower the price, the greater the savings!"
Profile photo of Cayla Steemer

Cayla Steemer

September 9, 2026

5  out of  5
rating by Cayla Steemer
"State Farm has been really amazing with how simple and straightforward their policies are. Doug has been really great and patient when going over new polices changes that benefit you as a customer! Highly recommend!"
We responded:
"So glad you were able to get help with Doug! He is great!"
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Eric West

September 9, 2026

5  out of  5
rating by Eric West
"Dave Lauxman was very professional. He listened carefully to my questions, and answered each one to my satisfied."
We responded:
"Asking questions is important when it comes to your insurance needs! Glad David was able to help!"
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Baby Mamas

September 8, 2026

5  out of  5
rating by Baby Mamas
"Was a great and we were welcomed well and I’m pleased with the David performance thank you so much"
We responded:
"One thing we take pride in is being welcoming to all new and current customers :) Thank you for the review!"
Profile photo of Sagar Chand

Sagar Chand

September 4, 2026

5  out of  5
rating by Sagar Chand
"Very helpful."
We responded:
"Helpful is actually my middle name :) "
Profile photo of Ramiro Gomez

Ramiro Gomez

September 4, 2026

5  out of  5
rating by Ramiro Gomez
"David was amazing, he made getting insurance super easy and was very easy to understand and work with. Made a long and boring task something short and easy!"
We responded:
"Getting insurance is not a fun process, just like car shopping, however we are glad to have helped make it simple for you!"
Profile photo of Christian

Christian

September 4, 2026

5  out of  5
rating by Christian
"State Farm is the best neighbor"
We responded:
"CHACHING, did you hear that? That's money in your pockets from all these savings ;)"
Profile photo of Salvador Jimenez

Salvador Jimenez

September 3, 2026

5  out of  5
rating by Salvador Jimenez
"Doug was awesome to work with! He made the whole process feel local and personal instead of just feeling like I was another customer. I had a TON of questions about my insurance and coverage, and he took the time to answer every single one and explain everything in a way that actually made sense.

I honestly started feeling bad about how many questions I was asking 😂 but Doug never made me feel like I was bothering him or rushing me through anything. He was patient, helpful, and made sure I understood exactly what I was getting with my State Farm coverage.

Really appreciate the customer service and would definitely recommend Doug to anyone looking for someone who actually takes the time to help!"
We responded:
"Like we say here at the office FIRE AWAY when it comes to asking questions. Doug is great and glad he got you helped out!"
Profile photo of - A N A B E L L E -

- A N A B E L L E -

September 3, 2026

5  out of  5
rating by - A N A B E L L E -
"Helped save me money and was very quick! Dave was great!"
We responded:
"Quick and easy is the process we like best :)"
Profile photo of Susan

Susan

September 3, 2026

5  out of  5
rating by Susan
"Agent was vert nice and took the time to explain everything. He would consistently ask if I had questions and explain the answer clearly. I received my new insurance cards immediately.
Staff is also exceptional. Glad I switched to them."
We responded:
"Being able to understand your coverages and what you're paying for is the most important thing when it comes to Insurance. We are glad to know we were able to get you all setup on that end."
Profile photo of Iyana Walker

Iyana Walker

September 2, 2026

5  out of  5
rating by Iyana Walker
"Great experience with Dave he got me insured and back on the road"
We responded:
"On the road again! Love to hear that we were able to help you out!"
Profile photo of Alice Rueda

Alice Rueda

August 27, 2026

5  out of  5
rating by Alice Rueda
"Saved me some money ! Very quick process!"
We responded:
"Saving people money is what we do :) "
Profile photo of Taha Jones

Taha Jones

August 26, 2026

5  out of  5
rating by Taha Jones
"Couldn’t have asked for a smoother experience. Thank you Dave! 😁"
We responded:
"Smoother than butter over here at Russ Herman State Farm!"
Profile photo of Daxton Henry

Daxton Henry

August 25, 2026

5  out of  5
rating by Daxton Henry
"David L saved me a lot of money on my insurance at 18 years old and was very helpful and super understanding. I will be staying with state farm for awhile"
We responded:
"Helping the youngins with their insurance is what we do best!"
Profile photo of Thomas Ignatius “Naas” Herbst

Thomas Ignatius “Naas” Herbst

August 21, 2026

5  out of  5
rating by Thomas Ignatius “Naas” Herbst
"Great experience.Will definitely recommend speaking to them to personalise your quote and experience.Well done."
We responded:
"Thank you for the review! We are glad to have helped you with your insurance needs!"
Profile photo of Valerie Bowers

Valerie Bowers

August 18, 2026

5  out of  5
rating by Valerie Bowers
"Just had our yearly review with Doug at Russ Herman State Farm! He is always so thoughtful and goes over everything with us and keeps its simple and explains things clearly."
We responded:
"So glad to hear that Doug was able to review your accounts and ensure everything is still what you need!"
Profile photo of GFS GRS

GFS GRS

August 17, 2026

5  out of  5
rating by GFS GRS
"Russ Herman from State Farm communicated very well and gave me a great price. He was also very patient, attentive, and helpful with all of my questions. I really appreciated his professionalism and the time he took to make sure I understood everything."
We responded:
"We are very appreciative of your review! Thank you!"
Profile photo of NAMBURI SAI SRINIVAS

NAMBURI SAI SRINIVAS

August 14, 2026

5  out of  5
rating by NAMBURI SAI SRINIVAS
"The service is great !!!"
We responded:
"Glad we were able to help!"
Profile photo of David Walling

David Walling

August 11, 2026

5  out of  5
rating by David Walling
"I received great help from David Luxman, and he made it very easy to get some auto insurance, very convenient!"
We responded:
"Convenience is key, but so is great customer service! Happy to hear David was able to get you taken care of :)"